Office Policies

Our Office Policies

Office Hours

The receptionist is available M-F from 9-5. If you need to return paperwork in person after hours, please call Terri at (910) 423-6200 to make arrangements to do so. We require new patient forms to be completed and returned to the office 3 business days before your appointment so your therapist can review your information and be prepared to address all your concerns on the first visit. If you are unable to return your paperwork before your appointment, please call the office.

Emergency Contact

If you are having a mental health emergency, please dial 911 or go to your nearest emergency room and ask for the psychiatrist on call; Please understand that email and voice-mails to our office are not to be used for life threatening emergencies.
Woman in the Office - Counseling Center Policies in Fayetteville, NC

Childcare

Our therapists and staff do not provide child care. Because of the sensitive nature of our services, if you plan on bringing your child during your session we ask that you monitor their behavior and noise levels as a courtesy to other clients and our therapists. We kindly ask that you clean up after your child in the restroom and waiting area as a courtesy to our staff and visitors. Please bring something with which they will be occupied, or if needed, ask your therapist.
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